Shipping Policy

Last Updated: May 10, 2026

At TemuSale, we aim to deliver your orders as quickly and smoothly as possible. This page explains how our shipping process works, so you know exactly what to expect.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

  • Orders placed after business hours are processed the next working day
  • High-demand periods may slightly increase processing time

2. Shipping Time

Delivery times depend on your location:

  • Local Orders: 3–7 business days
  • International Orders: 7–15 business days

These are estimated delivery times and may vary due to external factors.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and order size.

  • Free shipping may be offered on selected products or promotions

4. Order Tracking

Once your order has been shipped:

  • You will receive a tracking number via email
  • Tracking updates may take 24–72 hours to appear

5. Delays and Unexpected Issues

While we do our best to ensure timely delivery, delays can occur due to:

  • Customs processing (for international orders)
  • Courier delays or high shipping demand
  • Weather or unforeseen circumstances

We are not responsible for delays caused by third-party shipping providers, but we will always assist you in tracking your order.

6. Incorrect Address

Please ensure your shipping details are accurate at checkout.

  • We are not responsible for orders shipped to incorrect or incomplete addresses
  • Additional fees may apply for re-delivery

7. Lost or Stolen Packages

If your package is marked as delivered but not received:

  • Check with neighbors or your local delivery office
  • Contact the shipping carrier directly
  • Reach out to us for assistance

We are not liable for lost or stolen packages after confirmed delivery, but we will try to help resolve the issue.

8. Split Shipments

In some cases, your order may arrive in multiple packages if items are shipped from different warehouses. You will receive separate tracking details if this happens.

9. Contact Us

If you have any questions about shipping or your order status, contact us:

Email: support@temusale.shop